Introduction
Maximum Pixels ("Maximum Pixels", "we", "us", "our") is a film production company based in Nyarugenge District, Kigali, Rwanda. We respect the privacy of every client, partner, employee and visitor we engage with, and we treat personal information as the property of the person it belongs to.
This Privacy Policy describes what information we collect on maximumpixels.rw and through our offline channels, how we use it, who we share it with, and the choices and rights you have over it.
Information we collect
We collect information in two ways:
- Information you provide directly — through the contact form, newsletter signup, project enquiries and production briefs (name, organisation, phone, email, project details).
- Information collected automatically — when you browse maximumpixels.rw, our servers log IP address, browser, device type, referring page, pages visited and approximate location, for security, analytics and performance optimisation.
How we use your information
- To respond to enquiries and scope a production around your project.
- To deliver production services — consultation, planning, production, post-production and delivery.
- To send updates, newsletters and announcements — only after you have opted in.
- To improve maximumpixels.rw and our internal systems.
- To comply with applicable Rwandan law.
- To detect, prevent and investigate fraud, abuse or misuse of our services.
Data retention
We retain personal information only as long as it is necessary for the purpose for which it was collected, or to comply with legal, accounting or reporting obligations. Newsletter subscriptions are retained until you unsubscribe.
Your rights
You have the right to:
- Access the personal information we hold about you.
- Request that incorrect or out-of-date information be corrected.
- Request that your information be deleted, subject to our legal retention obligations.
- Withdraw consent for marketing communications at any time.
- Object to processing, or request restriction of processing, of your information.
To exercise any of these rights, write to maximumpixels.rw@gmail.com with the subject line "Privacy request". We respond within 30 days.
Security
We apply administrative, technical and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is 100% secure — if you have concerns about an interaction with us, contact us immediately.
Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through maximumpixels.rw or, where appropriate, by direct email to active clients.
Contact
For privacy questions, requests or concerns, contact us at:
- Email: maximumpixels.rw@gmail.com
- Phone: +250 785 422 064
- Address: Nyarugenge District, Kigali, Rwanda
